Privacy Policy
Introduction
Skivvy Mom respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase products from us.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal information:
Full name
Email address
Phone number (if provided)
Billing and payment information
Delivery information (if applicable)
IP address
Browser and device information
Purchase history
Information submitted through contact forms or newsletter signups
We only collect information necessary for legitimate business purposes.
2. How We Collect Information
We collect personal information when you:
Purchase products
Subscribe to our newsletter
Complete forms on the website
Contact us directly
Browse the website through cookies and analytics tools
3. How We Use Your Information
Your information may be used to:
Process orders and payments
Deliver digital products
Provide customer support
Send order confirmations and updates
Improve our website and services
Send marketing emails or newsletters (only if you opt in)
Comply with legal obligations
We do not sell your personal information to third parties.
4. Sharing of Information
We may share your information with trusted third-party service providers who assist us with:
payment processing
website hosting
email marketing
analytics
customer support
These providers are required to protect your information and only use it for authorized purposes.
We may also disclose information where required by law.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
improve website functionality
remember user preferences
analyze website traffic
improve user experience
You may disable cookies through your browser settings, although some website features may not function properly.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against:
unauthorized access
loss
misuse
disclosure
alteration
destruction
However, no online system can be guaranteed completely secure.
7. Your Rights Under POPIA
Under POPIA, you have the right to:
access your personal information
request correction of inaccurate information
request deletion of your information where appropriate
object to processing for direct marketing purposes
withdraw consent where processing is based on consent
To exercise these rights, please contact us using the contact details below.
8. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
10. Children’s Privacy
Skivvy Mom does not knowingly collect personal information from children under the age of 18 without parental consent.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be published on this page with an updated revision date.
12. Contact Information
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact page on our website.
Last Updated: 29 May 2026