Refund Policy

 

Digital Products and Downloads

 

Thank you for shopping with Skivvy Mom.

Due to the nature of digital products, all purchases made through our website are considered final and non-refundable once the product has been downloaded or accessed.

 

Digital products include, but are not limited to:

printable files

templates

planners

spreadsheets

guides

digital resources

downloadable content

 

No Refunds on Digital Downloads

Because digital products are delivered instantly and cannot be “returned,” we do not offer refunds, exchanges, or cancellations for:

change of mind

accidental purchases

incorrect product selection

failure to read product descriptions

lack of software compatibility on the customer’s device

Please review product descriptions carefully before purchasing.

 

Technical Issues

If you experience technical problems accessing or downloading your purchase, please contact us and we will do our best to assist you.

Examples include:

corrupted files

incomplete downloads

inaccessible files

duplicate purchases

Where appropriate, we may:

resend the files

provide an alternative download method

replace corrupted files

 

Unauthorized Sharing

All digital products sold by Skivvy Mom are for personal use only unless otherwise stated.

You may not:

resell

redistribute

share

reproduce

commercially exploit

any products purchased from our website without written permission.

Unauthorized distribution may result in legal action.

 

Chargebacks and Payment Disputes

If you have any concerns regarding your purchase, we encourage you to contact us before initiating a chargeback or payment dispute so we can attempt to resolve the issue fairly.

Fraudulent chargebacks may result in restricted access to future purchases.

 

Contact Us

If you need assistance regarding your order, please contact us through the contact page on our website.

We aim to respond to customer queries as quickly as possible.

 

Last Updated: 29 May 2026